Terms of service

Terms of Service

By placing an order with momomoca you agree to the terms below. Please read them before buying.

Products

We curate pet supplies from third-party suppliers. We do not manufacture the items we sell. Product photographs are supplied by manufacturers and are intended as a representation — colours can vary slightly between screens and production batches.

Intended use

Everything we sell is a pet accessory or grooming tool. Nothing on this site is a veterinary product, medicine or medical device, and nothing here is intended to diagnose, treat or prevent any condition. If your pet is unwell, please speak to a veterinarian.

Supervision

Toys and grooming tools should be used with supervision. Inspect items regularly and stop using anything that becomes damaged, frayed or broken.

Pricing and availability

Prices are shown in US dollars and may change without notice. We reserve the right to cancel and refund an order if an item becomes unavailable or is listed at an incorrect price.

Orders

Placing an order is an offer to buy. We may decline or cancel an order, in which case you are refunded in full.

Your account

You are responsible for keeping your account details accurate and your login secure.

Liability

To the extent permitted by law, our liability for any claim relating to a product is limited to the amount you paid for that product.

Governing terms

These terms are read alongside our Privacy Policy, Shipping Policy and Refund Policy. If any part is found unenforceable, the rest still applies.

Contact

Questions about these terms can be sent to us by email.